Working at Maltreath Residential Care Home
23-25 Warwick Road, Margate, CT9 2JU
Operated by Temperance Care Limited
14 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.3/10
Key Finding
"Staff feel supported with enough staffing and good safety, but management delays in reporting serious events and limited activities hold it back."
Safety & Risk
6/10
✓
Risks to people had been identified and action had been taken to protect people from harm. However, some risk assessments did not include full step by step guidance for staff on what action to take if the risks occurred.
Staff Culture
6/10
✓
Staff were clear about their role and were positive about the management team. Comments included, "The management team are very supportive. We all get on well together" and "The communication between everyone is good."
Staffing Levels
6/10
✓
There were enough staff on duty to make sure people received the personal care and support they needed when they needed it. Staff told us they felt staffing levels were sufficient.
Training & Dev
5/10
!
Staff had the appropriate training to enable them to carry out their roles effectively. Staff had completed training in safeguarding and knew how to recognise and report abuse or neglect.
Management
4/10
!
The registered manager had not always informed the Care Quality Commission (CQC) of notifiable events that happened at service in a timely way. They had realised this shortfall by the time we inspected and informed CQC retrospectively.
Programmes
4/10
!
There was enough staff, including for one-to-one support for people to take part in the activities and visits how and when they wanted. Staffing fluctuated day to day to allow for people to take part in the activities.
Points to consider
The manager did not always report serious events to the regulator right away.
The registered manager had not always informed the Care Quality Commission (CQC) of notifiable events that happened at service in a timely way.
Only basic outings and visits mentioned, no structured activities programme or creative options to vary the workday.
one-to-one support for people to take part in the activities and visits how and when they wanted.
Only standard training like safeguarding and medicines, no specialist courses or funded qualifications.
Staff had completed training in safeguarding... Staff had been trained in the administration of medicines.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews