Working at Mallard House Neurological Care Centre
2 Dunthorne Way, Milton Keynes, MK8 0DZ
Operated by PJ Care Limited
55 bedsNursing homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Strong training, supportive culture and robust safety practices, although COVID staffing pressures and basic activities are drawbacks."
Safety & Risk
8/10
✓
2022: assured on infection prevention, PPE use, testing, vaccination checks, outbreak management, regular audits; Per 2019: good safeguarding, risk assessments, improved medicines systems.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: staff said management listen and understand, Head of joy and wellbeing for staff welfare, staff groups like fitness and yoga.
Staffing Levels
6/10
✓
Per 2019: 'good level of staffing across the service, with a good mix of skills'; 2022: measures in place to mitigate COVID-19 related staff pressures.
Training & Dev
8/10
✓
Per 2019 comprehensive inspection: high quality training, two week induction, ongoing training including hospital courses, apprenticeship programmes, regular supervision.
Management
7/10
✓
Per 2019 comprehensive inspection: registered manager in place, visible throughout service, staff felt well supported, management worked shifts alongside care staff.
Programmes
6/10
✓
Per 2019 comprehensive inspection: activities coordinator, range including outings, board games, singing, arts n crafts, gardening.
Points to consider
Staffing levels meet needs but COVID pressures meant they had to put special measures in place.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Varied basic activities like games, crafts, outings and gardening but no specialist programmes for staff to get involved in.
A range of activities was on offer including outings in to the community... board games, singing sessions, arts n crafts, and gardening.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews