Working at Maldon House
26 Belgrave Road, Seaford, BN25 2EG
Operated by Achieve Together Limited
10 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Staff praise the happy culture and capable management, but some agency staff use and no registered manager yet are drawbacks."
Safety & Risk
6/10
✓
The provider had a proactive and positive culture of safety... Staff had received appropriate safeguarding training and demonstrated awareness... Improvements had been made to record keeping and medicine management and the home was currently having support from the Medicines Optimisation in Care Homes team.
Staff Culture
8/10
✓
Staff comments included, '[The manager] has done so well and turned it around, a happy place and I enjoy coming to work'... The manager told us how they had worked hard on improving the culture and staff morale had improved. Staff told us 'we are all very close.'
Staffing Levels
5/10
!
We gathered mixed feedback regarding staffing levels, for example some relatives felt staffing levels could be higher. On our visits we saw there were enough staff... the home had nearly recruited enough staff to be fully staffed. Some agency staff were still being used.
Training & Dev
6/10
✓
Staff had specific training, and the correct skill sets to be able to support people with autism and learning disabilities. Staff received regular training and updates to help ensure they understood the current standards of care.
Management
6/10
✓
There were good systems and audits in place and there was a good oversight over the service, the manager was both capable and knowledgeable about the service and the people living there. Staff feedback was positive about the support they had from the management team.
Programmes
6/10
✓
People were observed engaged and enjoying activities going on throughout the day and trips out... We observed them choosing the film they wished to see... one person wanted to celebrate their sexuality, so they celebrated pride at the home... learning disability music festival.
Points to consider
Staffing is adequate but some agency workers are still used and relatives gave mixed feedback on levels.
We gathered mixed feedback regarding staffing levels, for example some relatives felt staffing levels could be higher... Some agency staff were still being used however the home used the same agency and staff to ensure good continuity.
No permanent manager registered yet, even though the current one is praised.
There was no registered manager at the service. However, the manager of the home was currently in the process of registering with CQC.
Mental capacity assessments are not fully completed or embedded for everyone.
further work was needed for these to be completed for everyone and be fully embedded into everyday practice.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews