Last updated: 10 February 2026
"Staff feel well supported by approachable managers with strong safety and stable staffing, but unstructured activities and basic training hold it back."
People were safe and protected from avoidable harm. Staff had received safeguarding training... People received their prescribed medicines safely... minor discrepancies corrected immediately.
Staff told us the registered manager created a positive culture... Staff told us they felt well supported by their managers and the provider.
People were supported by enough skilled staff... Additional staffing was also provided when people occasionally needed extra support. Some staff had worked... for several years...
The provider had a comprehensive staff induction and training programme. This helped ensure they had the necessary skills and expertise to support people effectively.
Staff told us they felt well supported... '[Registered manager] is approachable at any time, and very supportive with any concerns. They deal with them promptly...'
People were supported by staff to develop, and carry on, hobbies and activities which were meaningful to them. People were supported to try different community activities...
No activities coordinator or structured fun programmes, so the job is mostly routine personal care and basic hobbies.
People were supported by staff to develop, and carry on, hobbies and activities which were meaningful to them.
Only standard induction and training, no specialist courses or funded qualifications mentioned.
The provider had a comprehensive staff induction and training programme.
AI Generated
Last inspected: November 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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