Working at Maitland House
11 Maitland Road, Reading, RG1 6NL
Operated by Abbeyfield Wey Valley Society Limited
28 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported in an open culture with good management, but training needs updating to match best practice."
Safety & Risk
7/10
✓
People were protected from the risks of abuse. Risks were identified and managed effectively to protect people from avoidable harm. Medicines were handled correctly and safely
Staff Culture
8/10
✓
People benefitted from a service which had an open and inclusive culture. Staff were happy working at the service and people benefitted from having staff who felt well managed and supported
Staffing Levels
6/10
✓
The risks are managed well with sufficient staff at all times
Training & Dev
5/10
!
We noted the training provided to staff at the service was not fully in line with the current best practice guidelines for ongoing social care staff training
Management
7/10
✓
Staff told us they felt the service was well-led and they enjoyed working at the service. They felt supported by the management and their colleagues
Programmes
6/10
✓
People had access to a varied activity schedule. Activities provided included: a computer club; exercises; Pilates; arts and crafts; films; knit and natter; crosswords and reminiscence discussions
Points to consider
Only standard mandatory training and some extras like dementia awareness, but inspectors recommended updating it to match best practice.
We recommend that the provider bring the staff training provision in line with the current best practice guidance on ongoing training for social care staff
Staffing is sufficient with no shortages mentioned, but nothing special like high retention or low agency use.
The risks are managed well with sufficient staff at all times
Varied basic activities like arts, crafts, exercises and films, but no activities coordinator or specialist programmes.
Activities provided included: a computer club; exercises; Pilates; arts and crafts; films; knit and natter; crosswords and reminiscence discussions
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews