Last updated: 10 February 2026
"Staff feel supported by an approachable manager with specialist training and regular supervision, although some shifts rely on agency workers and activities lack a dedicated coordinator."
2022 IPC inspection: Assured provider was preventing infections, using PPE effectively, accessing testing, with up-to-date policy; Per 2019: Medicines managed safely with protocols and competency checks, suitable risk assessments, safeguarding training
Per 2019 comprehensive inspection: Staff told us 'Morale has improved' and 'You know you have a good manager in [registered manager]'
Per 2019 comprehensive inspection: There were enough staff on duty throughout our visit. Sometimes agency staff were used who were regular and had received an induction to the service
Per 2019 comprehensive inspection: Staff received specialist autism training to enable them to holistically support people. Staff received regular, structured supervision
Per 2019 comprehensive inspection: A new registered manager was in post and staff told us morale had been boosted and they felt well supported; 'she is approachable'
Per 2019 comprehensive inspection: People were supported to attend activities of their choice including barge trips, gym, swimming, bowling and trampolining; 2022: Staff encouraged people to participate in activities which they enjoyed
Staffing levels are adequate but some shifts get covered by regular agency workers
Sometimes agency staff were used who were regular and had received an induction to the service
Varied outings and activities like sports and trips but no dedicated coordinator or specialist programmes mentioned
People were supported to attend many activities in and away from the home... barge trip... gym or swimming, bowling and trampolining
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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