Last updated: 10 February 2026
"Exceptional leadership, training and a supportive staff culture, although staffing lacks details on long-serving staff and agency use."
Medicines were managed well, regular medicine audits completed, external pharmacist found no concerns. Robust systems to cascade learning from incidents including falls project.
Staff told us they felt supported and liked working at the home. One member of staff told us 'Gracewell of Maids Moreton is the best care home I have ever worked at in my nine years care home experience.'
Since the commencement of the induction programme there had been a marked increase in staff retention, figures showed it had increased from 58 percent to 86 percent. People were supported by enough staff.
The provider had developed a bespoke training programme for staff. Staff at all levels were able to demonstrate the training they had attended made a positive difference to people. Leadership development programme endorsed nationally.
The registered manager not only led by example they created an inclusive and empowering staff team. Staff told us 'The management team are fantastic and should be very proud...'
People were supported to engage in a wide range of meaningful activities: art classes as The Gracewell 500 in Bucks Art week, intergenerational school events, community groups, garden projects, PAL assessment tool.
Staff retention is good at 86% after a new induction programme, but no details on long-serving staff or agency use.
The provider had identified a need to improve staff retention. This led to the introduction of 'A better induction programme'... staff retention... increased from 58 percent to 86 percent.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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