Working at Maiden Castle House
12-14 Gloucester Road, Dorchester, DT1 2NJ
Operated by Care South
66 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Staff feel appreciated in a close-knit team with strong safety practices, but activities lack a dedicated coordinator and specialist programmes."
Safety & Risk
8/10
✓
Safeguarding procedures in place, staff confident concerns taken seriously. Medicines received safely with medicines champion and robust monitoring. Proactive analysis of falls and incidents.
Staff Culture
8/10
✓
Staff felt appreciated and were proud to work for the service... Staff wellbeing was a focus... 'Senior staff say, “thanks”, it boosts your morale up a bit.' Close-knit team.
Staffing Levels
7/10
✓
People, relatives and professionals told us there were enough staff... service calm and relaxed; staff busy without being rushed. Relatives appreciated the long service of many staff members.
Training & Dev
7/10
✓
There was a comprehensive induction and training programme for staff, including supervisions and career progression. Staff said, 'Training is spot on, you always learn something'.
Management
7/10
✓
We received positive feedback about the registered manager, management team and the provider. Comments included: 'The registered manager is approachable', 'open door'.
Programmes
5/10
!
Printed pictorial copy of the activities schedule... minibus to support visits to local places, animal therapy sessions, pre-school visits, motorbike club visit.
Points to consider
No dedicated activities coordinator or specialist programmes named, so the role involves some community outings but mostly routine personal care.
Printed pictorial copy of the activities schedule and display boards... animal therapy sessions, pre-school visits.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews