Working at Magnolia Lodge
42 Hollow Lane, Shinfield, RG2 9BT
Operated by CareTech Community Services Limited
10 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Well-regarded management and strong safety protections, but basic activities programme and adequate staffing hold it back."
Safety & Risk
8/10
✓
People were protected from the risks of all forms of abuse. Staff assessed these risks and care plans included measures to reduce or prevent potential harm to individuals. People's medicines were stored safely and securely.
Staff Culture
7/10
✓
Staff told us they were confident the management team would act on any concerns reported to ensure people's safety. The philosophy of the home was one of striving for excellence and this was clearly evident from those staff spoken with.
Staffing Levels
6/10
✓
There were enough staff on duty at all times to meet people's diverse, individual needs safely and effectively.
Training & Dev
6/10
✓
A mandatory set of training topics and specific training was provided and regularly up-dated to support staff to meet people's individual and diverse needs. Staff supervision and appraisals were provided.
Management
8/10
✓
The registered manager was well regarded and respected. There was an open, transparent and inclusive atmosphere with the registered manager operating an open-door policy.
Programmes
5/10
!
The service continued to provide people with an activities programme which responded to their abilities, preferences, choices, moods and well-being. People had some set and some flexible activities.
Points to consider
Just a basic activities programme mentioned with no coordinator or varied events, so the role is mostly routine personal care.
The service continued to provide people with an activities programme which responded to their abilities, preferences, choices, moods and well-being.
Staffing is adequate with enough people on shift but nothing special like low agency use or stable team.
There were enough staff on duty at all times to meet people's diverse, individual needs safely and effectively.
Only standard mandatory training and basic induction, no specialist courses or funded qualifications.
A mandatory set of training topics and specific training was provided and regularly up-dated to support staff to meet people's individual and diverse needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews