Last updated: 10 February 2026
"Staff feel supported by an approachable manager with stable staffing and a warm culture, although basic training and less varied activities hold it back."
Staff were trained in relation to safeguarding... Medicines were safely managed. Accidents and incidents were monitored, with lessons learned.
The service had a warm and welcoming atmosphere. Staff felt supported in their roles.
People were supported by a core staff team who knew them well. We observed enough staff to meet people's needs.
Staff received an induction and ongoing training to ensure they were competent. Supervisions were carried out regularly.
Staff felt supported in their roles and told us the registered manager was always available and approachable.
An activity co-ordinator planned daily activities, this included musical entertainer's, crafts, and puzzles.
Staff get basic induction, ongoing training and supervisions but nothing special like specialist courses or funded qualifications.
Staff received an induction and ongoing training to ensure they were competent to support people. Supervisions were carried out regularly and covered a range of topics.
Activities coordinator runs crafts, puzzles, music, gardening and hairdressing but some residents say they could be more varied.
Some people told us activities could be more varied and take place more often. The service had recently employed an activities co Ordinator who was in the process of devising daily activity plans.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp