Last updated: 10 February 2026
"Wonderful supportive managers, proud team culture and innovative programmes, but staff retention and training progression lack detail."
Risks assessed with positive risk-taking; medicines managed safely with training, audits, competency checks and learning from incidents: “focus will be what we do differently next time”
“I get to come to work and see people smile.” “We are proud of our house. Everybody is lovely, the residents choose the activities, we work as a team and support each other”
The home had enough staff to keep people safe. Staff stated there are enough staff on duty to meet people’s needs
Per 2018 comprehensive inspection: thorough induction, Care Certificate, refresher training including positive behaviour support, regular supervision and appraisal
Staff: “We have wonderful, supportive managers. Both the manager and deputy able to answer any calls any time. Never upset always willing to offer support.”
Per 2018 comprehensive inspection: social stories, personalised positive behaviour support plans, gym membership, sensory garden, motorbike nights, holidays, scrapbooks and personalised alphabet learning
Staff numbers are enough to meet needs safely, but no details on low staff turnover or avoiding agency workers.
The home had enough staff to keep people safe. Staff stated there are enough staff on duty to meet people’s needs
Training covers basics and some specialist areas like behaviour support, but nothing on funded qualifications or career progression.
Per 2018 comprehensive inspection: New staff completed a thorough induction... Care Certificate... refresher training... positive behaviour support. Supervision and appraisal were used
AI Generated
Last inspected: April 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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