Last updated: 10 February 2026
"A friendly family atmosphere where staff feel proud and supported, plus strong safety and safeguarding, but staffing lacks retention details and activities want innovation."
Staff received safeguarding training and recognised signs of abuse. Staff said they were confident to report... Medicines were administered as prescribed, by trained staff who received regular competency checks... Incidents... used as a learning opportunity.
Staff told us, 'Everyone is friendly, I enjoy coming to work, I feel comfortable talking in meetings and I am proud of the staff and residents. The home has a family atmosphere.'
Staffing levels met people's personalised care needs. The registered manager regularly reviewed staffing levels. Staffing was reflective of people's changing needs.
Staff had been supported to undertake their nurse training and National Vocational Qualifications (NVQ). Staff felt well supported and had access to regular supervision.
The registered manager carried out regular checks... People gave positive feedback about the management. Staff were positive, stating the registered manager was open and supportive.
A wellbeing coordinator was employed... We observed people engaging in singing, exercise, and indoor gardening. A variety of activities were available, these included trips to the garden centre, seaside...
Staff numbers meet care needs and staff respond quickly, but no details on low staff turnover or minimal agency use.
Staffing levels met people's personalised care needs. The registered manager regularly reviewed staffing levels.
Varied activities like trips, singing, and gardening with a coordinator make the day a bit more interesting, but no specialist programmes or creative innovations.
A wellbeing coordinator was employed by the service. A variety of activities were available, these included trips to the garden centre, seaside, local café's, coffee mornings, skittles, park, shops...
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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