Working at Magenta

People received their medicines safely. Staff received training in managing medication and had their competency checked regularly. Medicine audits were carried out daily.

One staff member told us, 'The provider values and invests in staff.' The atmosphere in the service... was extremely positive with much laughter.

The registered manager told us, 'I have no doubt that the rota system contributes to our high levels of staff satisfaction and retention.'

Staff had received specific training to support the people living at the service... the registered manager requested training from the Kent and Medway Communication and Assistive Technology Service for all staff.

Staff told us the manager and the provider were approachable and they were confident to raise any concerns they had with them.

Staff worked to gradually introduce the person to two spaniels to desensitise them to dogs. They reported this was a tremendous success... now regularly play with and walk the dogs.