Last updated: 10 February 2026
"A supportive team culture and strong safety practices, although basic training and activities without dedicated specialists hold it back."
2021: Assured provider preventing infections, using PPE effectively, accessing testing, promoting hygiene; per 2018: medicines administered safely, risks assessed, incidents analysed for lessons.
Per 2018: Staff said 'I feel very supported', 'we all work so closely and able to speak about any worries', 'everyone is a team and knows what each person needs'.
Per 2018: 'There were sufficient suitable staff available... agency workers were not being used at the service'; staff told us staffing levels were maintained.
Per 2018: Staff received induction, on-going training, refresher courses and annual appraisals; per 2021: recently completed training on baseline observations.
Per 2018: 'The manager is always available to have a chat if I need to and they listen'; staff described management as 'approachable and will listen to us'.
Per 2021: access to pets such as rabbits and a cat, sensory room, allotment, garden; per 2018: supported to pursue interests, hobbies, trips out, community integration.
Only standard training like induction, refreshers and appraisals, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: 'Staff were provided with a range of training... refresher training courses were arranged... Staff had received appraisals annually'.
Varied activities like pets, sensory room, allotment and outings, but no dedicated coordinator or named specialist programmes.
Per 2021: 'access to pets such as rabbits and a cat, a sensory room and an allotment'; per 2018: 'supported and fully engaged in activities that were meaningful... trips out'.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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