Last updated: 10 February 2026
"Supportive management, strong training and robust medicines safety, although basic activities without a coordinator and just adequate staffing hold it back."
Medicine management systems in place were robust and undertaken by trained staff who had their competency assessed.
Staff told us that they felt well supported and felt confident if they had any concerns they could raise them and they would be promptly addressed.
There continued to be sufficient staff to meet the needs of the people supported.
Staff had all completed acquired brain injury training and all mandatory training with regular refreshers.
People, relatives and staff all described the management team as supportive, available and approachable.
People participated in activities of their choice and these included social events and holidays.
No activities coordinator or special programmes, just basic crafts, outings, films, and social events so the role is mostly routine personal care.
People participated in activities of their choice and these included social events and holidays.
Staffing is sufficient to meet needs but nothing special, with no details on low staff turnover or minimal agency use.
There continued to be sufficient staff to meet the needs of the people supported.
AI Generated
Last inspected: January 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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