Working at Maer Lane
4 Maer Lane, Market Drayton, TF9 3AL
Operated by Trident Reach The People Charity
9 bedsResidential homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Enough staff with right skills and a positive team culture, but unassessed safety risks and unreliable oversight need fixing."
Safety & Risk
3/10
✕
Not all risks assessed e.g. diabetes changes, dementia info minimal; environment issues like furniture, windows, mould; PRN medicines oversight lacking.
Staff Culture
6/10
✓
Staff had shared vision and culture based on listening and learning, felt valued and part of team, treated equally free from bullying.
Staffing Levels
6/10
✓
People supported by enough staff with right skills and experience, staff safely recruited, relaxed interactions observed.
Training & Dev
5/10
!
Staff had ongoing access to training, trained in safeguarding and supporting learning disabilities/autism, per 2019 inspection compulsory training completed with some health courses planned.
Management
4/10
!
Management team approachable and supportive, staff felt supported, but provider checks not always effective, governance failings like not identifying risks or capacity issues.
Programmes
4/10
!
People involved in activities interesting and enjoyable, per 2019 crafts, community outings, events celebrated but basic only.
Points to consider
Some health risks like diabetes or dementia were not assessed for staff, and building had mould plus loose furniture risks.
where people were living with diabetes there was a lack of information on how to identify changes... diagnosis of dementia, the information for staff was minimal... free standing furniture had not been assessed... mould was starting to appear.
Leadership checks missed issues like unassessed risks and capacity paperwork problems, so oversight is not reliable.
the provider had checks in place these were not always effective... Although the provider completed assessments of capacity... some documentation was unclear.
Only basic activities like crafts and outings mentioned, no activities coordinator or special programmes to make the job more varied.
People were involved in activities which were interesting and enjoyable... per 2019: craft activity... activities in the local community and celebrated events.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews