Working at Madison Court

Staff numbers are enough for safe care, but COVID staff shortages meant they needed special measures to cover shifts.

The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures

Only standard training to keep skills up to date, no specialist courses or funded qualifications.

Staff told us that training was available to ensure that they had up to date knowledge for their role. The provider had recently employed a trainer to deliver training and advice to staff throughout the service.

Some community outings and links but no specialist activity programmes to make the job more varied and fun.

A large activities room was available that gave people an opportunity to spend time in a different location with others. People were provided with opportunities to access the local community by attending local schools, sporting events and dementia cafes.