Working at M Power Limited - 22a Bromley Road

Manager is in place but leadership oversight is inconsistent, like not fully letting families join care plan reviews.

Despite overall improvements we found the provider was not doing all they could to ensure people and/or their representatives were able to play an active part in the development and review of their care and support plans.

Only standard training mentioned, no specialist courses or funded qualifications for career growth.

Staff had training on how to recognise and report abuse and they knew how to apply it.

Activities like outings and crafts are regular but lack robust plans or specialist approaches to enrich the workday.

Despite general improvements with activities the service did not have a robust system in place to ensure all people were fully engaged during activities or were being supported to retain and/or acquire daily living skills.