Working at M.C.A. Care Homes
10 Yorkshire Gardens, London, N18 2LD
Operated by Mr Mishellis Michaels
3 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Supportive management, positive family-like culture and consistent staffing, but basic activities and unchecked medicines skills hold it back."
Safety & Risk
6/10
✓
We saw that staff did not have their competencies to administer medicines assessed, the registered manager told us they would ensure this was done before medicines were next administered.
Staff Culture
8/10
✓
We give people good care. I enjoy it. It's like family here. Staff were confident in their role and morale was positive.
Staffing Levels
7/10
✓
The service used a small regular staff team which meant that people received care from a consistent team of staff who knew their care needs well.
Training & Dev
7/10
✓
We get regular refresher training. For example, medicines, epilepsy and oral care recently. Staff told us they received regular supervision and an annual appraisal.
Management
7/10
✓
Staff told us, '[Registered Manager] is really supportive' and 'Very supportive. The registered manager is around to make sure things are okay.'
Programmes
4/10
!
They take [Person] out and about and when indoors, games and puzzles. People had opportunities to access their local community and social events such as bowling.
Points to consider
Only basic activities like games, puzzles, outings and bowling with no coordinator or special programmes, so the role is mostly routine personal care.
They take [Person] out and about and when indoors, games and puzzles. People had opportunities to access their local community and social events such as bowling.
Staff skills check for giving out medication has not been done, even with training and no meds needed right now.
We saw that staff did not have their competencies to administer medicines assessed, the registered manager told us they would ensure this was done before medicines were next administered at the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews