Working at Lytham Grange
670-672 Lytham Road, Blackpool, FY4 1RG
Operated by Lytham Invest Ltd
31 bedsResidential homes
Workplace Score
4.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.0/10
Key Finding
"Staff and residents praise the family-like team and manager, but gaps in safety training and poor care plan guidance hold it back."
Safety & Risk
3/10
✕
Some care plans still did not have information to guide staff on how to manage some people's health conditions. Where risk had been identified there was no guidance for staff on how to manage and reduce the risk. This was a breach of regulation 12(1) (Safe care and treatment).
Staff Culture
6/10
✓
Staff were consistently complimentary about the manager and their colleagues. One staff member said, 'It is a good team here. It feels like family.' People were consistently complimentary about the manager and staff.
Staffing Levels
4/10
!
People gave mixed feedback on staffing levels. One person told us, 'Most of the time [they have enough staff] but they struggle when they have holidays. The night staff are beautiful.' Other comments included... 'They are short staffed.' The registered manager still did not consistently follow robust recruitment procedures.
Training & Dev
2/10
✕
Not all staff had received mandatory safeguarding training... Some staff had not received training on how to support people in an emergency. We recommend the provider ensure all staff are suitably competent and skilled for their roles.
Management
4/10
!
The registered managers audits and checks to drive improvement and keep people safe, had not identified issues highlighted in the safe section of this report. The registered manager or manager still did not consistently have oversight or monitor and improve the quality of the service delivered.
Programmes
/10
✕
Points to consider
Not all staff have completed required safety training like safeguarding and emergency support.
Not all staff had received mandatory safeguarding training... Some staff had not received training on how to support people in an emergency.
Care plans often lack details on residents' health risks so staff do not have clear guidance for safe care.
Some care plans did not have information related to people's health conditions or guidance for staff on how to manage the risks and support people effectively.
Recruitment misses full checks on past jobs and some shifts feel short staffed especially weekends and holidays.
Not all application forms held a full employment history and there was no evidence this had been discussed with the candidate... People gave mixed feedback on staffing levels... 'They are short staffed.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews