Working at Lyons Gardens
36 Lincoln Road, Peterborough, PE6 7JS
Operated by Hereward Care Services Ltd
11 bedsResidential homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Supportive management with an open door policy and positive staff culture, but shortages cause out-of-date training and limited activities."
Safety & Risk
6/10
✓
We were assured that the provider was using PPE effectively and safely. We were assured that the provider was accessing testing for people using the service and staff.
Staff Culture
7/10
✓
Staff told us that an 'open' culture existed and they were free to make suggestions and drive improvement. They said that the registered manager was supportive to them. Per 2017 comprehensive inspection.
Staffing Levels
4/10
!
The registered manager had asked the provider to implement contingency planning by temporarily halting emergency placements to the service.
Training & Dev
2/10
✕
The registered manager told us that due to staff absences, and staff covering shifts some staff training was out of date.
Management
7/10
✓
Staff told us that the registered manager had an 'open door' policy which meant that staff could speak to them if they wished to do so. One staff member said, 'It's nice to be able to go to [registered manager] and her act on what you say.' Per 2017 comprehensive inspection.
Programmes
3/10
✕
One person told us, 'We've been out this weekend, we went shopping, [and] we got some craft stuff to do some arts and crafts.' Per 2017 comprehensive inspection.
Points to consider
Staff shortages mean using agency workers and staff from other homes to cover shifts, and they had to pause new emergency admissions.
The registered manager had asked the provider to implement contingency planning by temporarily halting emergency placements to the service.
Some workers' training is out of date because of staff absences and shift covering.
The registered manager told us that due to staff absences, and staff covering shifts some staff training was out of date.
No activities coordinator or regular programme, just basic outings like shopping and arts and crafts.
The registered manager told us that one of the areas they had highlighted for improvement, and they were working on, was to increase the activities available for people within the service. Per 2017 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews