Working at Lyons Court Residential Care Home
Canvey Walk, Chelmsford, CM1 6LB
Operated by Sanctuary Care Limited
26 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Staff feel supported, motivated and safe with good morale and sufficient staffing, but basic activities and standard training hold it back."
Safety & Risk
8/10
✓
2021 IPC inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, and infection prevention and control policy was up to date.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff told us that morale was good and they felt included and motivated; 'I have never heard staff moaning about the manager. They all seem happy to work here'.
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: There were sufficient staff to support people safely; 'We have a good amount of staff'; registered manager had recently increased staffing levels.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received an induction and shadowed experienced staff before they worked with people on their own; regular supervision sessions and appraisals.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager was approachable and people knew them well; staff were well supported by the registered manager and had regular supervision sessions and appraisals.
Programmes
4/10
!
Per 2019 comprehensive inspection: People could access activities, such as quizzes, games and arts and crafts. Seasonal and religious events were also celebrated.
Points to consider
Only basic activities like quizzes, games, arts and crafts, and church services, no dedicated coordinator or special programmes, so the role is mostly routine personal care.
People could access activities, such as quizzes, games and arts and crafts. Seasonal and religious events were also celebrated.
Just standard training like inductions and supervisions, no specialist courses or paid qualifications to build skills.
Staff received an induction and shadowed experienced staff... regular supervision sessions and appraisals.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews