Working at Lynwood House
Lynwood Close, Radstock, BA3 2UA
Operated by Voyage 1 Limited
10 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Strong team culture and accessible managers create a positive environment, but limited activities programmes and agency staff use hold it back."
Safety & Risk
6/10
✓
Medicines were managed safely overall but records did not show what actions had been taken when temperatures for medicines storage exceeded safe ranges; no impact to people's safety.
Staff Culture
8/10
✓
There was a strong team identity and staff were aware of their roles and responsibilities. Comments from staff included, "All the staff pull together" and, "We have a good team."
Staffing Levels
5/10
!
There were sufficient numbers of suitably qualified staff to meet people's needs. Comments from staff included, "There are enough staff" and, "We have agency at the moment, all the staff pull together, and illness is always covered."
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received regular supervision and the training needed to meet people's needs. Staff confirmed that the induction and subsequent training they received was effective.
Management
7/10
✓
The registered manager operated an open-door policy and had moved their office downstairs to make themselves more accessible. During our inspection, we observed people sitting in the office with the deputy and registered managers chatting and laughing.
Programmes
4/10
!
Per 2019 comprehensive inspection: People could access a range of activities such as outings and things of interest. Activities were discussed at 'residents' meetings.
Points to consider
Staffing is adequate but they use agency workers sometimes to cover illness and shortages.
"We have agency at the moment, all the staff pull together, and illness is always covered."
No activities coordinator or structured programmes, so the role involves mostly routine care with basic outings.
Per 2019 comprehensive inspection: "People could access a range of activities such as outings and things of interest."
Only standard training and supervision with no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: "Staff received regular supervision and the training needed to meet people's needs."
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews