Last updated: 9 February 2026
"Motivated staff praised the approachable manager with strong safety practices, but staffing lacks stability and activities have no dedicated coordinator."
People remained safe at the service. People's risks were assessed, monitored and managed by staff. People received their medicines safely by suitably trained staff.
Staff spoke very highly of the registered manager and provider of the service. Staff were motivated and hardworking.
Staff confirmed there were sufficient numbers of staff to meet people's needs and support them with activities and trips out.
Staff said they were provided with regular updated training and in subjects relevant to the people who lived at the home, for example Makaton training.
Staff told us the registered manager was very approachable, well liked and respected and made themselves available.
People took part in a wide range of activities including horse riding at the farm, college courses, swimming, football and community trips.
Staff numbers are enough for one-to-one care and trips out, but nothing about low agency use or a super stable team.
Staff confirmed there were sufficient numbers of staff to meet people's needs and support them with activities and trips out. Family confirmed, "High staff ratio".
Lots of fun outings like farm animals, swimming and local events, but no dedicated activities person or special therapy programmes.
Activities currently enjoyed include: horse and carriage riding at Palace Farm, College courses, football club, 'Music Mayhem', Retro Nightclub, cooking, swimming, and caring for farm animals, walking group and a variety of trips out.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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