Last updated: 9 February 2026
"Thorough training and staff feeling valued by a supportive manager, but COVID staffing pressures and incorrect PPE with unclean areas hold it back."
2022 targeted inspection: Staff observed not wearing PPE correctly and some areas not clean or hygienic, though addressed immediately; assured on other infection controls.
Per 2018 comprehensive inspection: Staff felt valued and liked working at the home. The registered manager was liked by staff.
Per 2018 comprehensive inspection: People had enough staff in place to support them. Per 2022: Provider had measures to mitigate COVID-19 related staff pressures.
Per 2018 comprehensive inspection: Staff received extensive training, induction, in-depth programmes, encouraged to complete diplomas and Care Certificate, regular supervision.
Per 2018 comprehensive inspection: The registered manager carried out their role effectively and was liked by people and staff. Staff felt valued and liked working at the home.
Per 2018 comprehensive inspection: People led active lives, attended local groups, cultural celebrations, planned BBQs, wide range of activities.
Staff levels are adequate but COVID caused pressures that needed special fixes to manage.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Staff did not always wear protective gear right and some home areas were not clean at the latest visit.
We observed members of staff who did not wear the PPE correctly... some areas of the home were not clean or hygienic. The provider agreed to address it... immediately.
Activities are basic like local outings and events with no dedicated coordinator or specialist projects to vary the workday.
Per 2018: People attended local groups... wide range of preferred activities... planned the home's summer BBQ... supported to embrace their cultural background.
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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