Last updated: 10 February 2026
"Supportive managers, strong staff retention and a positive learning culture, although no dedicated activities coordinator limits group programmes."
Staff followed effective systems to make sure people received their medicines safely. Incidents were recorded, monitored and reviewed to look for ways to better understand people's needs.
A staff member said, 'If you make a mistake it's safe to say so as it's all about reflecting and learning.' The management team set a culture that valued reflection, learning and improvement.
Staff turnover was very low, which supported people to receive consistent care from staff who knew them well. There were enough staff, including for one-to-one support.
Staff received relevant training in positive behaviour support and non-restrictive interventions. Staff also attended bespoke workshops. Staff were supported through continual supervision.
Staff member said, 'The managers are great, really supportive and approachable, they'll help with anything.' The deputy is very hands on with support, leading by example.
People were supported to participate in their chosen social and leisure interests on a regular basis. Staff provided opportunities for people to have new experiences that enhanced and enriched their lives.
No dedicated activities coordinator or named specialist programmes, so the role focuses more on supporting individual interests than varied group activities.
People were supported to participate in their chosen social and leisure interests on a regular basis. Staff enabled people to broaden their horizons, try new things and develop interests and skills.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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