Working at Lynnwood
4 Lynnwood Avenue, Newcastle Upon Tyne, NE4 6XB
Operated by Swanton Care & Community (Autism North) Limited
4 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Supportive managers, strong staff retention and a positive learning culture, although no dedicated activities coordinator limits group programmes."
Safety & Risk
7/10
✓
Staff followed effective systems to make sure people received their medicines safely. Incidents were recorded, monitored and reviewed to look for ways to better understand people's needs.
Staff Culture
8/10
✓
A staff member said, 'If you make a mistake it's safe to say so as it's all about reflecting and learning.' The management team set a culture that valued reflection, learning and improvement.
Staffing Levels
8/10
✓
Staff turnover was very low, which supported people to receive consistent care from staff who knew them well. There were enough staff, including for one-to-one support.
Training & Dev
7/10
✓
Staff received relevant training in positive behaviour support and non-restrictive interventions. Staff also attended bespoke workshops. Staff were supported through continual supervision.
Management
8/10
✓
Staff member said, 'The managers are great, really supportive and approachable, they'll help with anything.' The deputy is very hands on with support, leading by example.
Programmes
6/10
✓
People were supported to participate in their chosen social and leisure interests on a regular basis. Staff provided opportunities for people to have new experiences that enhanced and enriched their lives.
Points to consider
No dedicated activities coordinator or named specialist programmes, so the role focuses more on supporting individual interests than varied group activities.
People were supported to participate in their chosen social and leisure interests on a regular basis. Staff enabled people to broaden their horizons, try new things and develop interests and skills.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews