Working at Lyngate Care Home

Agency staff used quite often and mornings can feel busy since more help would be good then.

Agency staff were used frequently, but the same agency was always used and recruitment for regular staff was on-going. Staff told us there were usually enough staff, but mornings could be challenging and more staff would be good at this time.

Only standard mandatory training like safeguarding and induction, no specialist courses or qualifications funded.

Per 2019 comprehensive inspection: The training matrix evidenced on-going training for all subjects deemed mandatory and staff we spoke with felt training was plentiful.

Basic activities like singing, games and hair sessions with a coordinator but nothing innovative to make days more interesting.

We observed a singing session and some games that people were enjoying. There was a range of activities on offer and people were encouraged to pursue their particular interests.