Working at Lyndon Hall Nursing Home

Risks to people's safety were well managed... However, we found the diabetes plan for one person needed further information, and for another person requiring pressure relief, their mattress setting was incorrect.

Staff said there was a positive culture and they felt supported in their role. A staff member told us, 'It is so much better; we get direction and supervision and I feel things have improved, it's a nice service.'

People and relatives told us there was enough staff. One person said, 'I'm always attended to, don't have to wait'.

Staff we spoke with told us they had enough training for their roles and received regular supervision.

Everybody felt the service was well managed and that the registered manager was approachable and supportive. The registered manager had a visible presence around the service.