Working at Lyndhurst Rest Home
42-43 Marine Parade, Whitstable, CT5 2BE
Operated by Lyndhurst Rest Home Limited
44 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Approachable management and strong safety practices with good training and open culture, but agency staff cover shortages and activities lack specialist programmes."
Safety & Risk
8/10
✓
Accidents and incidents had been recorded and analysed... Night staff had been increased... Records showed this had been effective in reducing the number of falls; medicines managed safely.
Staff Culture
7/10
✓
There was an open and transparent culture... Staff attended regular meetings and expressed their concerns and ideas. Action had been taken to address this.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs... Agency staff were used to cover any shortages. Records showed that the same agency staff were used, whenever possible.
Training & Dev
7/10
✓
Training was up to date... on topics such as mental capacity, safeguarding, epilepsy, dementia, oral health; staff received regular supervision and appraisals.
Management
8/10
✓
The registered manager had an 'open door' policy, we observed people and staff coming into the office; acts on feedback like adjusting management hours for weekends.
Programmes
6/10
✓
Regular planned activities including singing, knitting, bingo, gardening club, PAT dog, painting club, harvest festival; leisure therapist supports individually.
Points to consider
Staffing is adequate with enough staff most days, but agency workers cover shortages and sickness.
Agency staff were used to cover any shortages. Records showed that the same agency staff were used, whenever possible, to provide consistent support for people.
Activities are regular and varied with a leisure therapist, but no specialist programmes or staff trained in advanced therapies.
There were regular planned activities including singing, knitting and bingo. Some people were part of the gardening club... PAT dog... painting club.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews