Last updated: 10 February 2026
"Approachable hands-on management, excellent training and good staff morale, but no info on staff retention and activities lack specialist programmes."
2021 targeted inspection: assured on infection prevention including PPE use, testing, cleaning, outbreak management; per 2019: effective safeguarding, safe medicines observed, good risk assessments.
Per 2019 comprehensive inspection: staff morale good, friendly relaxed atmosphere, high staff survey satisfaction with progression opportunities.
Per 2019 comprehensive inspection: good staffing levels using dependency tool, reviewed daily to ensure timely support, safely recruited staff.
Per 2019 comprehensive inspection: thorough induction, training folders, regular supervision, staff comment 'training and development opportunities are above excellent', champions cascade specialist training.
Per 2019 comprehensive inspection: registered manager often works on the floor providing care, 100% staff survey rating management approachable and effective, acts on feedback from surveys and meetings.
Per 2019 comprehensive inspection: weekly activity plans with armchair exercise, entertainers, board games, music, bingo, dominoes; intergenerational work with local community, nurseries, schools.
Staff numbers are good enough for timely care, but no info on agency use or long-term staff retention.
The registered manager had ensured enough staff were on duty, so the people received support in a timely manner.
Activities follow a weekly plan with games, music and some school links, but no specialist programmes to vary the work.
Each person had a weekly activity plan. Activities included; armchair exercise, entertainers, Board games, music, bingo and dominoes.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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