Working at Lynde House

Staff were valued and treated equally and fairly. They said the managers were supportive and reported feeling respected, valued, and listened to. A member of staff told us, “This is a great place to work. I do feel valued and respected by the managers and all my peers who I work with here.”

The service did not use any agency staff to cover staff shortfalls. This meant people were supported by permanent staff who were familiar with their needs, preferences and daily routines. Staffing levels matched the staff duty rota... Staff were visibly present... quick to respond.

Managers and senior staff were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment.