Working at Lyndale Residential Home
31 Plymouth Road, Tavistock, PL19 8BS
Operated by Lyndale Care Limited
15 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Visible supportive managers and strong training with regular supervision, but staff retention and dedicated activities need attention."
Safety & Risk
8/10
✓
Staff were able to describe how they kept people safe from the risk of abuse... confident the registered manager... would take action... Medicines were safely managed... The home had systems to audit all accidents and incidents.
Staff Culture
7/10
✓
The staff pulled together as a team to support the client... Staff met with the registered manager... as staff meetings were held regularly... seen... as opportunities to raise concerns.
Staffing Levels
6/10
✓
There were sufficient staff to support people during the day and at night... we observed staff spent time with people... without rushing.
Training & Dev
8/10
✓
Staff undertook mandatory and specialist training which helped them... some staff had also undertaken training in counselling, solution focussed therapy and other specialist mental health courses... Staff received regular supervision.
Management
8/10
✓
The registered manager and the provider both were very visible around the home... Staff said they found both the registered manager and the provider were available for support and advice, which was very helpful.
Programmes
6/10
✓
Staff encouraged people to take part in social activities both inside and outside the home... innovative about engaging people... such as food from around the world and a 'Pride' event... one member of staff was leading on the 'round the world' menu programme.
Points to consider
Staff numbers meet needs and get adjusted when someone is unwell, but nothing said about staff sticking around long-term or using few agency workers.
There were sufficient staff to support people safely... The registered manager monitored people's needs and adjusted staffing levels to address any specific needs.
Some creative group activities like world food nights, Pride parties and art sessions run by staff, but no dedicated activities coordinator or specialist therapy programmes.
one member of staff was leading on the 'round the world' menu programme. Another member of staff was responsible for running sessions on art therapy and mental health.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews