Working at Lyndale
60 Green Lane, Pontefract, WF7 6JX
Operated by Hillcrest & Lyndale Care & Support Services Limited
18 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.7/10
Key Finding
"Stable staff team and supportive management where staff feel valued, although activities lack specialist programmes."
Safety & Risk
8/10
✓
Detailed individual risk assessments, safe robust medication practices with PRN protocols, few incidents with monthly reviews and analysis.
Staff Culture
8/10
✓
Staff enjoy working there, feel supported and listened to, work well as a team; 100% positive staff survey scores.
Staffing Levels
8/10
✓
Stable staff team with in-depth knowledge of residents, no agency use, sufficient numbers with rotas planned 8 weeks ahead and always cover for sickness.
Training & Dev
7/10
✓
Comprehensive staged training on specialist topics like epilepsy, diabetes, catheter care; thorough induction and regular supervision.
Management
8/10
✓
Registered manager showed passion and enthusiasm with vision to improve quality of life, supported by committed senior team; staff feel listened to and supported.
Programmes
6/10
✓
Regular structured activities including weekly trips to York/museums/football, baking, colouring, pottery, shopping with resident ratings and input.
Points to consider
Activities are varied with trips and crafts but no specialist programmes or staff trained in special therapeutic ways.
Activities were decided on a week by week basis... baking, colouring, card making and plenty of trips out... pottery classes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews