Working at Lyndale Nursing Home
9 Rawlinson Road, Southport, PR9 9LU
Operated by Mr Richard Burdett
25 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Supportive management and culture where staff feel valued and good safety practices, but basic training and limited activities programme hold it back."
Safety & Risk
8/10
✓
Accidents and incidents were reported and recorded appropriately... analysed to look for patterns and trends. Systems and processes enabled open and transparent investigations to take place in the event of any safeguarding concerns
Staff Culture
7/10
✓
Staff told us, 'I feel happy and supported here. I would recommend this home to anyone' and 'I can approach the manager at any time, [Name] is lovely and supportive, staff can and do put suggestions forward and I feel valued and appreciated'
Staffing Levels
6/10
✓
There were enough staff on duty to meet people's needs. People told us, 'Staff are quick to answer the bell when I ring for help. There are enough staff to meet my needs and I feel safe'
Training & Dev
5/10
!
Refresher fire training had been completed and staff were able to tell us how to keep people safe in the event of a fire. Staff were trained in safeguarding matters and understood what action to take to keep people protected
Management
7/10
✓
People and their relatives thought well of the registered manager and described them as being 'approachable', 'visible' and 'helpful.' Staff told us, 'I can approach the manager at any time, [Name] is lovely and supportive, staff can and do put suggestions forward and I feel valued and appreciated'
Programmes
4/10
!
Feedback from people had been welcomed and acted on... one person had requested access to books, so the manager arranged for a local librarian to visit the home on a regular basis... staff supported this person to access a Friendship café which they continue to enjoy visiting
Points to consider
Only standard mandatory training like fire safety and safeguarding, no specialist courses or career development.
Refresher fire training had been completed... Staff were trained in safeguarding matters and understood what action to take
No activities coordinator or structured programme, just occasional outings and visitors arranged based on requests.
one person had requested access to books, so the manager arranged for a local librarian to visit... staff supported this person to access a Friendship café
Staffing is adequate to meet needs with quick responses, but nothing special like low agency use or stable long-serving team.
There were enough staff on duty to meet people's needs. People told us, 'Staff are quick to answer the bell... There are enough staff to meet my needs'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews