Last updated: 9 February 2026
"Supportive management and strong safety practices with staff feeling valued and well-trained, but lacking structured activities and facing staffing shortages."
Improvements had been made, sustained and embedded within the service. People had risk assessments in place for their care and support. Risk assessments were detailed and gave clear instructions of how to reduce risks. Medicines were managed safely.
One member of staff told us, 'I feel appreciated here.' There was confidence in the management of the home. Staff told us the registered manager was approachable, open and supportive.
There were enough staff on duty. Staffing numbers were closely monitored by the registered manager to ensure the needs of people could be met. Recruitment was ongoing, the home had experienced difficulties, as many other providers were, due to unplanned sickness and the national shortage of workers in the care sector.
Staff told us they received enough training. Some of the subjects included, person centred approaches, mental health first aid, fire safety and diabetes. Staff felt supported and had regular supervision.
Staff told us the registered manager was approachable, open and supportive. The registered manager and nominated individual were passionate about the care they provided, they felt proud of the staff team working to support the people living at Lyndale.
support with socialisation activities were in place.
No structured activities programme or coordinator mentioned, so the role is mostly routine personal care.
support with socialisation activities were in place.
Staffing is adequate but ongoing recruitment due to sickness and worker shortages means it might feel stretched at times.
Recruitment was ongoing, the home had experienced difficulties, as many other providers were, due to unplanned sickness and the national shortage of workers in the care sector.
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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