Last updated: 9 February 2026
"Staff feel listened to in a positive culture with strong safety, but basic activities and no steady team hold it back."
People were safeguarded from abuse and avoidable harm. Risks were assessed and mitigated to ensure people were safe. The provider learned lessons and took action when things had gone wrong.
There was a positive and open culture at the service. The registered manager and staff were motivated about their roles and understood their responsibilities.
Staff told us there were enough staff to ensure that people's needs were met.
Staff had received training to support people with a learning disability. Staff received training in MCA and DoLS and refreshed it regularly.
Staff had regular opportunities to share their ideas about how to improve the service, via staff meetings and supervision sessions. Staff told us they were listened to and managers would deal appropriately with any concerns or issues they raised.
People were supported to take part in community charity events raising funds towards holidays and days out. We also observed a tutor visiting the home on the day of the inspection undertaking arts and crafts activities with people.
Just basic stuff like arts and crafts from a visiting tutor, charity events and days out, no full time coordinator or varied programme to mix up the daily routine.
We also observed a tutor visiting the home on the day of the inspection undertaking arts and crafts activities with people. People were supported to take part in community charity events raising funds towards holidays and days out.
Staffing covers the needs okay but no details on steady team or low agency to keep workloads chill.
Staff told us there were enough staff to ensure that people's needs were met.
Training does the basics and some learning disability stuff but nothing on paid for qualifications or ways to move up.
Staff had received training to support people with a learning disability. Staff were trained in the provider's safeguarding procedures and knew how to apply this in practice.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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