Working at Lyncroft
11 Bushwood, London, E11 3AY
Operated by Forest Residential Care Homes Limited
12 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff praised the leadership and safety practices, but bank staff cover absences and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Staff completed safeguarding... training and knew what actions to take... People had risk assessments... Medicines were managed safely... with medicine care plans.
Staff Culture
7/10
✓
Staff told us there was effective communication within the team... '[Staff meetings] are very useful. We discuss all the things, good and bad' and open door policy.
Staffing Levels
6/10
✓
People told us there were enough staff on duty... Records showed there were at least two staff on shift every day... The service used its own bank of staff to cover staff absences.
Training & Dev
7/10
✓
Training records showed staff had received up to date training relevant to their role... mental health and stress management, depression, ageing, wound care, anxiety, activities and exercise. Staff were supported with regular supervisions and appraisals.
Management
8/10
✓
Staff spoke positively about the leadership... 'We have a lot of support from management. [Registered manager] is amazing' and 'I love [registered manager]. They are a very good manager.'
Programmes
6/10
✓
Care records documented the activities... playing musical instruments, drawing, painting, musicals, writing letters, day trips and board games... skill development areas... independence with cooking and laundry.
Points to consider
Staffing is enough for needs but they use bank staff to cover absences, so shifts might sometimes have less familiar faces.
The service used its own bank of staff to cover staff absences.
Activities include arts, music, trips and skill building but no dedicated coordinator or specialist programmes to make the role more varied.
Care records documented the activities people participated in which included, playing musical instruments, drawing, painting, musicals, writing letters, day trips and board games.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews