Working at Lynbrook
106 Todd Lane North, Preston, PR5 5UQ
Operated by Progress Adult Services Limited
4 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Strong leadership, supportive culture and thorough training, although staff retention lacks detail and activities have no dedicated coordinator."
Safety & Risk
8/10
✓
Systems were in place to protect people from the risk of harm. Staff were knowledgeable about safeguarding people... More robust monitoring of medication had been introduced since our last inspection... lessons learnt from incidents or errors.
Staff Culture
8/10
✓
Staff told us they felt valued and supported by the registered manager... One support worker told us, 'I love my job, I feel well supported...' Other comments from staff included, 'The manager is great.'; 'Brilliant manager.'
Staffing Levels
6/10
✓
We saw rosters for the four weeks prior to our inspection and spoke with staff who told us there was sufficient staff to meet people's needs. We found that there was enough staff to meet people's needs.
Training & Dev
8/10
✓
New staff had received a comprehensive induction into how the home operated and their job role. This was followed by regular training updates, supervision and specialist training to meet the needs of the people using the service.
Management
8/10
✓
The management structure in the home had been strengthened since the last inspection, including the appointment of a new registered manager. This had led to improvements in the service... Staff morale, team work and communication were good and the staff team were very positive about the changes.
Programmes
6/10
✓
People were supported on a one to one or two to one basis and the care staff organised activities and supported people to participate in activities of their choice... Some people were supported to go to local pubs, regular cafes and to take holidays... attend college.
Points to consider
Staff numbers are enough to meet needs, but no details on low staff turnover or long-serving team stability.
We found that there was enough staff to meet people's needs. Staff were flexibly deployed according to people's changing needs.
Staff run outings, hobbies, college and sensory activities, but no dedicated activities coordinator or specialist programmes.
the care staff organised activities and supported people to participate in activities of their choice. We saw that one person's room had been personalised with sensory and specialist equipment.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews