Working at Lyme House
Grange Road, Grange Valley, St Helens, WA11 0XF
Operated by TRU (Transitional Rehabilitation Unit) Ltd
21 bedsResidential homesRehabilitation (illness/injury)
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Supportive management, enthusiastic culture and innovative activities programmes with strong safety, although staffing levels just meet needs without extra ease."
Safety & Risk
8/10
✓
2020 IPC inspection: 'Staff told us they felt safe at work and well supported'; all IPC assured including PPE, testing, cleaning. Per 2018: medicines 'in line with good practice', safeguarding training, incident analysis reduced risks.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: 'Staff were enthusiastic and knowledgeable about their roles' 'felt well supported' with 'positive interactions' and 'lots of laughter' observed.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'sufficient numbers of staff were available to meet the assessed needs of the people living at the home' and relatives noted 'great continuity of staff'.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: 'lots of training available and this included moving and handling, health and safety, first-aid, ... brain injury awareness. Records showed that refresher training was regularly completed' with supervision meetings.
Management
7/10
✓
Per 2018 comprehensive inspection: 'The manager is brilliant and I have total trust in them' and 'The management team are very approachable.' Staff felt the manager offered professional and personal support.
Programmes
8/10
✓
Per 2018 comprehensive inspection: Named programmes like 'Grub club', vocational NVQs in horticulture and cookery, community partnerships with dog rescue and local shops, with outcomes like independent money skills gained.
Points to consider
Staff numbers are enough to cover needs but nothing extra to make workloads always easy or mention low use of agency staff.
We reviewed staff rosters that demonstrated there were sufficient numbers of staff available to meet the needs of the people living at the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews