Working at Lyme Bay View Residential Home
Old Beer Road, Seaton, EX12 2PZ
Operated by M & J Care Homes Limited
30 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Strong leadership and supportive culture ensure safe care, but agency staff reliance and limited activities hold it back."
Safety & Risk
7/10
✓
Staff received safeguarding training and knew what to do if they thought someone was at risk. Risks to people and the environment were identified and well managed. Medicines were managed safely.
Staff Culture
7/10
✓
People and staff said the service was well led and they felt their opinions were sought and listened to. Staff felt supported by the registered manager, they had regular supervisions and staff meetings.
Staffing Levels
6/10
✓
Staffing levels met the needs of people and was responsive to people's changing needs. The provider and registered manager increased the staffing levels during the inspection. The provider used agency staff to undertake shifts when needed.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: People were cared for by staff who received regular training that was tailored to meet the needs of the people living in the service. This included the provider's mandatory training and more specific training such as, continence and oral health. Staff had regular individual supervision sessions and appraisals.
Management
7/10
✓
The registered manager worked alongside the staff and was very visible, they knew people well and focused on delivering person centred care. Staff team spoke positively about the registered manager and the support they received.
Programmes
5/10
!
Per 2019 comprehensive inspection: The provider had two activity co-ordinators... increased the activity provision hours to 30 each week. Notice board showing activities including singing hymns, moving to music classes, regular trips out, therapy dog visits, ice cream van visits and Greek dancing.
Points to consider
Staff numbers meet needs but they use agency workers when needed and added an extra carer because the activities person left recently.
The provider used agency staff to undertake shifts when needed. An additional staff member was added to the rota between 10 and 4 each day to ensure a staff member was always present in the communal areas... because the activity person who had recently left had supported the lunchtime meal.
Training covers mandatory topics and some specifics like continence care but nothing about funded qualifications or career development.
Per 2019 comprehensive inspection: regular training that was tailored... including the provider's mandatory training and more specific training such as, continence and oral health. Staff had regular individual supervision sessions and appraisals.
Activities include music, trips out and pet visits but no specialist programmes or creative innovations to vary the working day.
Per 2019 comprehensive inspection: notice board in the main entrance showing activities. These included singing hymns, moving to music classes, regular trips out, therapy dog visits, ice cream van visits and Greek dancing.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews