Working at Lyle House
207 Arabella Drive, London, SW15 5LH
Operated by Country Court Care Homes 2 Limited
70 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Strong safeguarding, positive culture and regular activities, but no permanent manager and staff rushed during busy periods hold it back."
Safety & Risk
8/10
✓
Strong safeguarding: 'procedures were followed rigorously', lessons shared, medicines 'safely managed by trained senior staff'
Staff Culture
6/10
✓
Generally positive: staff 'I enjoy working here', 'The staff are cooperative, we have a good rapport with each other'
Staffing Levels
5/10
!
'Staffing levels were adequate, with enough staff'; staff: 'The staffing levels are enough', used to have issues now sorted
Training & Dev
5/10
!
Standard programme: 'We get regular training, mixture of online and face to face'; 'My last supervision was around 2/3 months ago'
Management
2/10
✕
No registered manager in post: 'the manager progressing towards the Care Quality Commission (CQC) registration and receiving support from the provider'
Programmes
6/10
✓
Regular programme: dedicated Wellbeing team, partnerships with activity providers for engagement opportunities
Points to consider
No permanent manager in post yet.
the manager progressing towards the Care Quality Commission (CQC) registration and receiving support from the provider
Staffing is adequate but nothing special, and staff get rushed during busy periods.
While some people who used the service noted that staff could be rushed during busy periods
Only standard training and occasional supervision, no specialist development.
We get regular training, mixture of online and face to face. My last supervision was around 2/3 months ago
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews