Working at Lustrells Vale
52 Lustrells Vale, Brighton, BN2 8FE
Operated by Glenholme Specialist Healthcare (Southern Region) Ltd
4 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Staff feel supported by the manager and enjoy a good team culture, but occasional agency staff and no specialist activities programmes hold it back."
Safety & Risk
8/10
✓
Risks to people were identified, assessed and managed safely. Risk assessments were found within people's care plans and the information was regularly audited and updated to ensure staff were aware of any changes to people.
Staff Culture
8/10
✓
One staff member told us, 'We are given regular supervision and find the manager very supportive. Staff and people recognise that we all have bad days. Staff are flexible and there is a good team culture.'
Staffing Levels
6/10
✓
There were sufficient staff to meet people's needs and keep them safe. The registered manager used agency staff when needed, and used the same agency staff for consistency.
Training & Dev
7/10
✓
Staff received a combination of e-learning and practical training in a range of areas essential to the job role such as: safeguarding, pressure sore management, fire safety, first aid, moving and handling, positive behaviour support and Autism.
Management
8/10
✓
Staff and relatives continued to speak positively about the registered manager and said there was an open-door policy.
Programmes
6/10
✓
People told us, 'Activities are very much led by people here. Staff will support and get people out and about and specific activities have been arranged for people such as cooking classes. We have lots of opportunities to participate.'
Points to consider
Enough staff most days but they use agency workers sometimes to cover shifts.
The registered manager used agency staff when needed, and used the same agency staff for consistency.
Varied activities like college, outings, cooking classes, and social events, but no specialist programmes or dedicated coordinator.
People told us, 'Activities are very much led by people here. Staff will support and get people out and about and specific activities have been arranged for people such as cooking classes.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews