Working at Lupin House
6 Lupin Walk, Nuneaton, CV10 7SZ
Operated by PAKS Trust
4 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staffing levels meet needs with flexible rotas and safe recruitment, plus supportive leadership where staff feel valued and involved, but managers' checks missed gaps in record keeping and medication records."
Safety & Risk
6/10
✓
Safeguarding and risks generally well-managed but discrepancies in new electronic medicines recording and one missing Positive Behaviour Support plan (fixed post-visit).
Staff Culture
7/10
✓
Staff spoke positively about leadership: 'I report to [Registered Manager] who is really good. She is very supportive'; 'We are very involved... They always ask our opinion.'
Staffing Levels
7/10
✓
'There were enough staff... One staff member commented, "The staffing levels are ideal."' Rota flexible to meet needs, safe recruitment with DBS checks.
Training & Dev
6/10
✓
Staff up to date with mandatory training; induction includes Care Certificate; staff say 'The training is really good. It is really good quality.'
Management
5/10
!
Well-led rated Requires Improvement as quality checks had not always identified improvements needed with record keeping, mental capacity assessments, and medication records.
Programmes
6/10
✓
Regular opportunities for social interests like sewing, gardening, music, keyboard, community outings, and new experiences to broaden horizons.
Points to consider
Managers quality checks missed gaps in paperwork like mental capacity forms and care plans, and medication record issues.
these checks had not always identified improvements needed with record keeping. For example, mental capacity assessments were not always completed when required and care plans were not always fully complete. In addition, medication checks had not identified the discrepancies
New electronic medication system had recording errors for one persons stock that werent spotted before the inspection.
We found discrepancies in the recording of one person's medicines stock. The registered manager took immediate action to investigate these discrepancies during our visit.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews