Working at Lucton House

The job involves mostly routine personal care because there is no activities coordinator and people often had nothing to do.

Per 2018 comprehensive inspection: activity coordinator had been recruited but had left their role shortly after and a week before our inspection; some people sat without interaction or activity.

Staffing is adequate for safe care but staff sometimes have a lot of work to do with no details on low agency use or easy workloads.

Per 2018 comprehensive inspection: 'I get on with them but they have a lot of work to do. I think there are enough staff.'

Training covers the basics with regular supervision but had gaps in mandatory courses like fire safety that needed booking.

Per 2018 comprehensive inspection: Training gaps had been identified and therefore training had been booked in mandatory areas such as fire safety and moving and handling.