Working at Loxley Hall

Medication was safely managed. Risks faced by people in their daily lives were safely managed. All risk assessments were up to date and reviewed regularly. All accidents and incidents were recorded. The frequency and causes of incidents or accidents had been analysed.

Staff considered the registered manager to be approachable and had taken time to recognise the efforts of the staff team. An ethos of teamwork had been created within the service and staff commented positively on all aspects of their day to day experiences.

Staff rotas confirmed that staffing levels were maintained and that these were based on the dependency needs of people on a regular basis. Staff told us that there were enough staff to meet the needs of people.

All staff received training in medication administration and had their competency checked on a regular basis. Staff had received training in the Mental Capacity Act. We looked at 4 staff files in relation to recruitment and staff supervision.

Staff told us that they considered the manager to be approachable... 'The manager along with the nursing team, leads from the front; they each instruct, guide, support and quality control all care interventions, and promote transparency throughout'.