Working at Lowena Short Breaks
Mitchell Hill, Truro, TR1 1JX
Operated by Corserv Solutions Ltd
15 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Approachable management and a rewarding culture for long-standing staff, although unstructured activities and basic training hold it back."
Safety & Risk
8/10
✓
Local safeguarding procedures were well understood by managers and the staff team... Accidents and incidents were recorded and investigated. If appropriate, measures were put in place to reduce the chance of any reoccurrence.
Staff Culture
8/10
✓
People were supported by staff who told us they loved working at Lowena. Two staff were long standing members of the staff team. They told us, 'It's very rewarding. We've been here years'
Staffing Levels
7/10
✓
Due to changes in the provider organisation there were some staff vacancies, currently being advertised, although this had not affected staffing levels. Two staff members told us this was a positive approach as people had more one to one time.
Training & Dev
6/10
✓
Staff were trained and well versed in the use of various communication methods. Staff had received specific training which had led to staff understanding the requirements of the Mental Capacity Act 2005.
Management
8/10
✓
People's relatives and staff told us management were approachable and they listened to them when they had any concerns or ideas. All feedback was used to make continuous improvements to the service.
Programmes
5/10
!
People were supported to access activities within and outside the service... enjoyed an outing to town for lunch and participating in cake-baking."
Points to consider
No activities coordinator or structured programmes, so the role is mostly routine care plus some outings and baking.
People were supported to access activities within and outside the service. [Person's name] loves to spend time in Lowena and has recently enjoyed an outing to town for lunch and participating in cake-baking
Only standard training like Makaton and mental capacity, no specialist courses or funded qualifications.
Staff were trained and well versed in the use of various communication methods. Staff had received specific training which had led to staff understanding the requirements of the Mental Capacity Act 2005.
Some staff vacancies due to changes, even though levels have not been affected.
Due to changes in the provider organisation there were some staff vacancies, currently being advertised, although this had not affected staffing levels.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews