Working at Low Laithes
Old Farm Lane, Barnsley, S73 8SU
Operated by The Hesley Group Limited
35 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Staff feel supported by approachable management with great training, positive teamwork and stable staffing, but some relatives note staff inconsistency and want more activities."
Safety & Risk
7/10
✓
Detailed risk assessments, strong safeguarding, lessons learned, minor fixed med storage issue: 'protected from risks by very detailed, regularly updated risk assessments... temperature in one medicine cupboard... acted upon this instantly.'
Staff Culture
8/10
✓
Staff positive about teamwork, support and management: 'Perfect communication between the team... Good place to work, good team and good management... staff look after each other.'
Staffing Levels
7/10
✓
Safe staffing levels, successful recent recruitment ended agency use and stabilised team: 'recent recruitment drives had been successful... agency staff no longer being utilised... Not having agency staff has made a difference.'
Training & Dev
8/10
✓
Comprehensive specialist training praised by staff, including PBS, Makaton, induction and updates: 'Staff said they were provided with the skills they needed... spoke extremely highly of the training and support.'
Management
7/10
✓
New management team approachable, staff feel supported and confident to raise concerns: 'Staff told us they were supported by the new management team... [Registered Manager Name] has an open door. Very approachable.'
Programmes
6/10
✓
Varied on-site and community activities linked to interests, visual aids, holidays but some want more: 'provided with sufficient meaningful activities... wide range of activities and holidays... Some relatives felt that more activities should be available.'
Points to consider
Some relatives say the staff team is not always consistent, with not every worker knowing how each person communicates well.
mixed feedback from some relatives regarding staff consistency... 'Not a regular staff team. Some staff don’t know how he’s trying to communicate.'
Activities happen but some relatives feel there should be more outings and easier ways to arrange individual ones.
'Get out more and more activities... Hard for them to arrange individual activities... it’s hard for staff to arrange that.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews