Working at Loveys Lodge
14 Beresford Road, Bedford, MK40 3SD
Operated by Fidual Holdings Limited
4 bedsResidential homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.6/10
Key Finding
"Staff enjoy a friendly family-like culture with good training and supervisions, but stretched staffing, long hours and weak fire safety checks hold it back."
Safety & Risk
3/10
✕
The assessments in place in regard to fire safety did not adequately assess alternative actions to reduce the risks to people... This was a breach of Regulation 12
Staff Culture
6/10
✓
Staff told us they liked working at the home, one staff member said, "We're more like a family group." Another staff member told us, "Teamwork and friendliness is good. There is nothing I don't like about working there."
Staffing Levels
3/10
✕
there were no additional staff to cover sick leave or annual leave... required all staff to work 48 hours a week... staff worked longer than recommended in government guidance
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff had attended a variety of training... Some staff had completed nationally recognised qualifications in health and social care... regular supervisions
Management
4/10
!
The registered manager had not identified concerns in relation to assessing fire safety risks... Systems to monitor how well the service was running were not carried out well enough
Programmes
4/10
!
Per 2018 comprehensive inspection: Staff told us they helped people to access a variety of activities within the local community... two people had gone to a day centre... accompanied to the shops to purchase a magazine
Points to consider
Staffing is stretched with no extra cover for sick leave or holidays, so care staff work over 48 hours a week and sometimes alone
there were no additional staff to cover sick leave or annual leave... required all staff to work 48 hours a week... occasions when one staff member had to work alone
Fire risk assessments miss key steps like alternatives for people who get upset by drills
alternatives apart from leaving people who did not wish to move were not explored in risk assessments... did not adequately recognise the significant risk involved
Management quality checks are weak and don't spot issues like fire risks or analyse staff and relative feedback
Systems to monitor how well the service was running were not carried out well enough... ineffective processes in place to monitor and improve the quality of the service... breach of Regulation 17
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2021
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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