Working at Lotus Lodge
47 Blakehall Road, London, E11 2QW
Operated by Venus Healthcare Homes Ltd
7 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.5/10
Key Finding
"Enough staff, safe practices, and a positive culture, although no registered manager in post is a concern."
Safety & Risk
7/10
✓
Systems and processes were in place to safeguard people... risk assessments had been carried out... medicines were managed in a safe way... accidents and incidents were reviewed to learn lessons.
Staff Culture
6/10
✓
Relatives and staff told us there was an open and positive culture at the service; staff spoke positively about the deputy manager.
Staffing Levels
6/10
✓
There were enough staff working at the service to meet people's needs and the provider had robust staff recruitment practices in place; staff told us they had enough time to carry out their duties.
Training & Dev
5/10
!
Per 2020 comprehensive inspection: Staff undertook training... they thought training provision was good and there were no significant gaps... regular supervision meetings; recommendation new staff complete Care Certificate.
Management
4/10
!
No registered manager in post, deputy manager running day-to-day; staff say '[Deputy manager] manages things really well' and relatives find them 'accessible and approachable'.
Programmes
5/10
!
Per 2020 comprehensive inspection: A variety of social and leisure activities were offered... playing dominoes and watching videos... professional entertainer... community trips including overnight football match.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews