Working at Lotus House

Staffing is usually enough to cover what people want, but no info on stable long-term team or no agency workers.

Staff told us there were usually enough staff on duty so that everyone could do what they wanted to do.

Only standard training to do the basics well, no specialist courses or funded qualifications mentioned.

Staff felt they had received enough training so that they could do their job properly and support people effectively.

No activities coordinator or special programmes, so days are routine support for outings, clubs and simple tech aids.

Staff worked with each person to plan what they wanted to do... encouraged people to be as active as possible, both in and outside the house... used technology innovatively.